What Every BODY Is Saying
Learn more about interpreting body language from an FBI Instructor and former Special Agent who's spent his career looking out for criminals' body language confessions.
Communication Skills
Punctuation Basics – Part 2
In the second part of our punctuation guide, learn how, why and when to use apostrophes, quotation marks, hyphens, dashes, and brackets.
David Grove’s Clean Language
Communication technique Clean Language can help you to avoid misunderstandings. Discover how the right questions can foster real rapport and connection.
Neuro-Linguistic Programming (NLP)
Neuro-Linguistic Programming (NLP) skills help you improve the way you communicate and interact with other people. Learn more about how you can use them.
10 Common Communication Mistakes
Discover some common communications faux pas, and learn how to avoid them.
The Rhetorical Triangle
Give your message impact and power with the Rhetorical Triangle. See our worked example to learn how to balance the key elements of logos, ethos and pathos.
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Understanding Communication Skills
Communication is an essential skill, but many people still struggle with it. Use the Communications Process to communicate clearly and effectively.
5-15 Reports
Use the 5-15 method to write brief, effective progress reports that save valuable time, improve communication, and boost engagement within your team.
The Communication Cycle
The Communication Cycle is a six-step checklist for developing communications. Use it to ensure you don't forget anything, and to maximize your impact.
Inverted Pyramid Writing
Use the Inverted Pyramid to write eye-catching and easily digestible reports and communications, by presenting your most important information first.
How to Use Charts and Graphs Effectively
Discover how and when to use charts and graphs, including Venn diagrams and pie charts, to communicate your message clearly and effectively.
Business Storytelling
Use business storytelling to help you launch projects, build trust and inspire your team.