Barriers to Effective Communication
This article gives a brief overview of some of the most commonly faced communication obstacles.
Communication Skills
Communication Overview
An overview of communication from an interpersonal skills perspective.
Improving Your Verbal Understanding
Learn how to improve your verbal comprehension and reasoning skills with practice.
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This Is My Story
A simple exercise to practise your storytelling skills, and create a personal story bank.
Top Tips for Understanding Body Language
By observing body language, it is possible to pick up on things that often remain unsaid. These top tips will help you to understand basic body language signals.
The Art of Listening
An article analysing the key skills needed to become a truly effective listener.
Making Sense of Signals
This exercise tests your understanding of body language signals by asking you to interpret various gestures in a given business scenario. Allow around 20 minutes for completion.
Listening in Parts
This exercise will help participants gain an understanding of the five components of active listening and begin demonstrating these. Allow 20 minutes for completion.