Content Hub

The Content Hub is your go-to platform for on-demand learning, giving you access to tools that deliver real results at work.

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7 Minutes

Leading Up

Leadership is traditionally viewed as a top-down process, with senior managers responsible for giving direction to employees. Yet the best ideas often come from employees who are better aquainted with day-to-day practices. This article outlines why you might want to reverse the leader-follower relationship.

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12 Minutes

An Introduction to Price-Setting

There are variety of factors to consider when determining the price of a product or service. This article gives you a model and worked example that will show you how to consider all the relevant factors in setting prices.

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5 Minutes

Idea Beam

A creative tool that provides a means of encouraging participants to use different levels of thinking to reach an objective. Allow 45 minutes for completion.

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6 Minutes

Ten Questions About Redundancy

Breaking the news of redundancy is one of the most challenging areas of a manager's role. This checklist covers ten of the most common questions people are likely to ask about redundancy, plus suggested responses. Use it to ensure that you are well prepared for redundancy meetings with your team.

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11 Minutes

How to Spot Real and Fake News

Fake news can destroy trust, damage learning culture, and sap curiosity. Make sure you know how to tell fact from fiction using these six steps.

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4 Minutes

Choosing an Executive Coach

Choosing your coach is a vital first step in the executive coaching process. Following the advice in this guide will put you in a strong position to make a confident, informed decision.

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3 Minutes

Persuasion: a Role Play Exercise

A role-play providing an opportunity for participants to practise selling a benefit as opposed to describing features when persuading. It also consolidates related skills such as presentation, body language, and use of voice.