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This groundbreaking book explains why it often makes sense to run some of your business processes sub-optimally, and shows how cost accounting can lead to all sorts of wrong decisions! Find out more about it in this Book Insight.
It bravely takes on the challenge of making finance accessible, but does this book succeed? In our latest podcast, we review "How Finance Works" by Mihir Desai.
Effective operations management can help you improve productivity and profit. Discover more about operations management in this one-hour Skillbook.
Customer intimacy is a strategy for building deep and lasting relationships with your customers, by tailoring your offerings to meet their specific needs.
Deal with money worries by following these tips to get your finances in order, and increase your physical, mental and emotional health and performance.
Future-state customer journeys show how you can improve your customers' experience of dealing with your organization, to set you apart from your rivals.
This book looks at how digital media has changed the way that we do business. Find out more about it here.
Learn how to build better business relationships, in a systematic way.
Kathryn McKee shares her experiences of helping organizations through catastrophes, and tells us how to ensure that you can keep your business going if the unthinkable does happen.
Learn how to use pattern recognition to make better decisions in high-pressure situations.
This theory helps you improve processes so that you can boost performance.
